Effective Date: 15/04/2025
This Privacy Policy explains how Surchane Furniture ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at surchanefurniture.co.uk ("Website").
We are committed to processing your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We AreWe are the Data Controller, which means we are responsible for determining how and why your personal data is processed.If you have any questions about this policy or how we use your personal information, please contact us at:
Email: moc.liamg%40roginahcrusPhone: 07424806266
2. Information We CollectWe may collect the following information:
● Personal Data you provide (e.g. name, phone number, email) when filling out forms or contacting us● Usage Data, such as IP address, browser type, pages visited, and time spent on our site● Cookies and similar technologies to improve user experience and analyse traffic
3. Legal Basis for ProcessingUnder UK GDPR, we must have a lawful basis to process your personal data. We rely on:
● Consent — when you voluntarily provide information or agree to receive marketing● Contract — when processing is necessary to perform a service you requested● Legal obligation — when required by law● Legitimate interests — to improve our services and maintain website security
4. How We Use Your InformationWe use your data to:
● Respond to your enquiries or service requests● Improve and personalise your experience on our website● Send promotional emails if you have opted in● Ensure website functionality and performance
5. How We Share Your InformationWe do not sell or rent your personal data. We may share it with:
● Trusted service providers (e.g. website hosting, analytics tools)● Regulators or authorities when legally required● Third-party tools like Google Analytics, subject to appropriate safeguards
6. International Data TransfersSome of our service providers may process data outside the UK. In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.
7. How Long We Keep Your DataWe retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
8. Your Rights Under UK GDPRYou have the right to:
● Access the personal data we hold about you● Correct inaccurate or incomplete data● Request deletion of your data ("right to be forgotten")● Restrict or object to processing● Withdraw consent at any time● Request data portability● Lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk
To exercise any of these rights, please contact us at the email provided above.
9. CookiesWe use cookies to enhance your browsing experience. You can control or disable cookies through your browser settings. For more information, see our Cookie Policy.
10. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.